Meet the Hope House Team

Photo of staff member, Jaya James

Jaya James

Executive Director
519-265-4299 ext 22
  • I can help you with answering questions about how Hope House operates and our goals for the future.
    As the Executive Director, I am responsible to ensure we have a clear focus and are moving towards our mission and vision. I provide leadership to our social enterprise, the Better Food Co that produces prepared meals each month for sale and supports our food programs.
    I often say that my job summed up is to move everything out of the way so my staff can do their jobs to the best of their ability.


Photo of staff member, Gillian Cornell

Gillian Cornell

Programs Director
519-265-4299 ext 29
  • I can help you access food, a take-away breakfast, hygiene products or clothing, and other associated programming after registering through our social support workers.

John Collins

Community Engagement Manager
519-265-4299 ext 27
  • I can help show you where your dollars go within the walls of HOPE House and the community we serve.
    I can tailor a giving program that reflects both your personal or Corporate goals with a yearly review. Understanding our programs and the people we serve begins by building relationships with our Champions.
    I welcome the opportunity to showcase our amazing facility with a guided tour and program information.

Meg Ryan

Communications and Events Lead
519-265-4299 ext.28
  • I am responsible for all social media, digital communications, and support of Hope House events (Coldest Night of the Year, Hope in the Street, and Joy Home Tour). I also help connect people to the right person in Hope House who can best assist them. My role is key in keeping the community, volunteers, and donors connected and up-to-date.

Photo of staff member Jackie Keenan

Jackie Keenan

Gift In Kind Coordinator
519-265-4299 ext.24
  • I can help you with sizable donation pick-ups of food or clothing.
    Contact me for information about our Givers of HOPE Program.

Nicole Barrette

Volunteer & Placement Coordinator
519-265-4299 ext.24
  • I am responsible for ensuring the safe and effective delivery of Hope House immediate relief programs by onboarding, training, and supervising volunteers. I oversee and provide support to individuals participating in the Ease into Work program. Please contact me if you’re interesting in volunteering!


Annu Aikulola

Program Assistant
519-265-4299 ext. 23
  • I am responsible for supporting our community members through system navigation and ongoing support. I can help connect you with valuable resources in our community, and I can provide you with the support that you need. 

Laura Moreno

Intake Support Worker
519-265-4299 ext. 26
  • I can help you register to access the services provided at HOPE house. I can also help you navigate other supports and resources in the community.

Pam Harrison

Community Farmer
  • I run the Harvest of Hope program at the Northfield Farm, which provides fresh produce to our food market. I also lead our spring and summer horticultural therapy sessions. 

Kay Miller

Community Chef
  • I bring people together to cook and share good food. I am focused on the development and delivery of food programming that helps to address issues of food insecurity in our community. I provide production leadership for the Better Food Co meals, our social enterprise that supports our food programs.

Photo of staff member, Mark Filo

Mark Filo

Facility Manager
  • I can help you by providing a clean and comfortable environment for you when you come visit us at Hope House.

Shannon Turner


Meet the Hope House Board of Directors to get in touch with the board please email

Eleanor Davidson Chair

Marian Boyd Vice Chair

Dustin Cleghorn Treasurer

Liz O'Donnell Secretary

Jeff Groenewald Director

Frank Valeriote Director

Kim Robinson Director

Vince Rogers Director

Paul Mahony Director

Sylvia Gawad Director

GuelphHOPEHouse Logo
RC #827120908 RR0001

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Email Us:
Call Us: (519) 265-4299
Location: 10 Cork Street East, Guelph, Ontario N1H 2W8
Mailing Address:
P.O Box 1869, Guelph, Ontario N1H 7A1